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Hotel Performance & Advisory

From Operations
to EBITDA.

We help hotel owners, investors and operators identify performance gaps, improve operations and turn those improvements into measurable financial results.

8 yrs in luxury hotels and 5★ palaces France · Switzerland · Upon request
5 hotel openings managed · 3 ongoing in 2026 Paris · Toulouse · Geneva
€50M+ restructured by Henry Pemot Deloitte · EY Senior Manager
9.8 highest OTA score achieved post-engagement Booking.com · Geneva Residence
The real problem

Revenue growth means little
if your operations keep
destroying EBITDA.

Hotel underperformance doesn't always come from revenue. It hides in labour costs, poorly managed procurement, OTA dependency, undocumented standards, and remains invisible until it's too late.

Identifying where value is being lost is the first step. Turning that analysis into financial results is what we do.

Assess your hotel →
Payroll & Labour, national average 40-45% of revenue, often 50%+ in reality
OTA Commissions, 23% for independents vs 12% for chains
Procurement, untracked losses, phantom stock, non-negotiated suppliers
Operational Standards, no SOPs = quality dependent on individuals
Underperforming RevPAR, no dynamic pricing, poor product mix configuration
E-Reputation, each OTA score point = +6 to +14% revenue impact
Fixed Cost Structure, poorly planned CAPEX, unoptimised overheads
Positioning, category, offer and pricing misaligned with actual demand
« What most consultants do in 6 months, we do in 6 weeks. Because one of us has lived it on the ground, the other knows exactly where to look in the P&L. »
Kelvin Ogbomo & Henry Pemot, Co-founders
Our difference

Operations × Finance.
Both in a single engagement.

Operations Field
Staffing & scheduling
SOPs & quality standards
Procurement
Guest experience
Revenue management
Pre-opening
×
= Hotel
Performance
Finance P&L
P&L & GOP
EBITDA
Cost structure
Business plan
Asset performance
Restructuring
Our approach

A proprietary methodology.
Built on the ground and the P&L.

01
Diagnose
P&L, payroll, OTA, e-reputation, guest experience. Understand the asset in depth.
Days 1–7
02
Identify
Find performance leaks. Quantify the gap between current performance and potential.
Weeks 1–3
03
Prioritise
Rank opportunities by EBITDA contribution. Not by complexity, by financial impact.
M+1 → M+3
04
Implement
Turn recommendations into action. On-site. With the teams. SOPs, training, KPIs.
M+2 → M+6
05
Measure
Track results monthly. GOP, RevPAR, occupancy, cost ratios. Quantified final report.
M+6 →

P&L, payroll, OTA, e-reputation, guest experience. Understand the asset fully.

Find performance leaks. Quantify the gap between current and potential.

Rank opportunities by EBITDA contribution. Not by complexity, by financial impact.

Turn recommendations into action. On-site. With the teams. SOPs, training, KPIs.

Monthly tracking: GOP, RevPAR, occupancy, cost ratios. Quantified final review.

Our areas

Three areas.
One objective.

01
Performance

Optimise operations. Find margin leaks. Improve every indicator.

Operational audit & P&L
EBITDA & GOP
Revenue & RevPAR
View details →
02
Projets

Openings, repositioning, restructurings. Start to finish.

Hotel opening
Repositioning
Turnaround
View details →
03
Advisory

Operational reality for investors.

Due diligence
Business plan
Exit preparation
View details →
Results

Proof.
Not promises.

View Case Studies →
Hotel Opening · Paris · 5★ 8.3 Booking score from month 1
Paris · 5★ Boutique Hotel · 56 keys, 56 rooms

Full operational structuring before opening. 3 SOPs drafted and validated. Quality protocols, procurement, housekeeping.

3 SOPs validated pre-opening
4.4/5 Google M+1
10 months engagement
View case →
Serviced Residence · Geneva · Luxury 9.8 Booking score post-engagement
Geneva · Luxury Serviced Residence, 2 properties

Procurement & e-reputation optimisation on Property #1. Room mix repositioning on Property #2, pivoting to penthouse suites.

−18% amenity costs
+€120k revenue target P#2
4.9/5 Google
View case →
Hotel Opening · Toulouse · 3★ 9.3 Booking score at 3 months
Toulouse · Hotel Opening · 53 keys, 53 rooms

First hotel opening for an independent owner. Pre-opening audit, housekeeping SOP 22-min protocol, yield management, OTA distribution.

30 min room protocol
4.9/5 Google M+3
6 months engagement
View case →
For Owners & Investors

The operational reality
behind the financial model.

A hotel business plan is only as strong as its operational assumptions. We help owners and investors understand what an asset can realistically deliver, and what needs to change to get there.

For Owners
Improve your property's performance
Operational Audit & P&L Analysis
EBITDA & Cost Optimisation
Revenue & RevPAR Performance
Standards & SOP Implementation
Hotel Opening & Pre-opening
Turnaround & Restructuring
Multi-property Structuring
For Investors & Asset Managers
Maximise your hotel asset value
Operational Due Diligence
Business Plan Review
Asset Performance Assessment
Operator Review & Challenge
Repositioning Strategy
Pre-exit EBITDA Optimisation
Exit Preparation
Discuss your asset → First conversation confidential · No commitment · Response within 48h
KEO Financial Intelligence · Proprietary tool

Seeing the number isn't enough.
Understanding why, is.

Kelvin and Henry built their own financial analysis engine to answer a simple question: why do hotel owners receive their numbers without ever understanding what drives them? KEO Financial Intelligence doesn't stop at KPIs. It diagnoses, quantifies and directs.

See the number
Understand why
Quantify the impact
Know what to do
Measure the result
What's wrong with my hotel?
The engine analyses the full P&L and returns the top 3 priority issues with their annualised EBITDA impact, evidence and recommended actions.
EBITDA Bridge — understand variances
Every gap between budget and actual is decomposed line by line. Revenue growth, labour overrun, OTA commissions: the origin of every euro variance is identified.
Every recommendation is traceable
When the tool says "potential of €74k", it shows the calculation, assumption, period and confidence level. Nothing is stated without being documented.
Ask KEO — natural language questions
"Why is revenue up but GOP down?" "What if ADR increases by €10?" Structured answers with sources and quantified financial impact.
From analysis to measured action
Every recommendation generates an action with an owner, a target and status tracking. The tool closes the loop between diagnosis and result.
KEO Financial Intelligence · Owner View
⚠ 2 ALERTS · EBITDA 26.6% below budget · HK Labour +26.7%
EBITDA
€87k
26.6% below budget
Revenue
€759k
+5.5% vs budget
Occupancy
84.0%
ADR €229
GOP Margin
18.7%
Budget 20.1%
Top issues identified
Housekeeping Labour · HIGH PRIORITY
FACT€52k/month vs budget €41k
ESTIMATEAnnualised overrun: €132k
ACTIONHK productivity audit · target 24-28 min/room
OTA Commissions · HIGH PRIORITY
FACT€72k/month vs budget €56k (+28.3%)
ESTIMATEAnnualised impact: €192k · Confidence: HIGH
Ask KEO
Revenue +5.5% but EBITDA 26.6% below budget. Flow-through 2.7% vs 35-40% target. Root cause: HK labour (+€10.9k/month) and OTA (+€15.9k/month) absorb all revenue growth.

Let's talk about
your property.

30-minute first call. Confidential. No commitment.

Contact

Let's talk about
your property.

A 30-minute first call. To identify whether a collaboration makes sense. No commitment, full confidentiality.

Web keoconsult.fr
Coverage France · Switzerland · Upon request