Keo Consulting
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Frequently Asked Questions

What you
want to know.

Before getting in touch, here are the questions most hoteliers ask us. If yours isn't here, a 30-minute call will do.

How does an engagement actually work?

It starts with a 30-minute initial call, no commitment required. If a collaboration makes sense, we propose a tailored engagement. The audit begins with 2 to 3 days on-site: operations, interviews, financials. Debrief within 5 working days with a prioritised action plan.

Audit duration
2 to 3 days on-site, debrief within 5 working days
First result
Quick wins actionable from week one
Where do you operate in France and Europe?

Based in Paris, we operate across France. In Europe: Switzerland, Belgium and Monaco. Travel expenses are billed separately and detailed in every proposal — no surprises.

Base
Paris — travel across all territories
Travel Expenses
Billed separately, detailed in the proposal
What sets you apart from a generalist consultant?

We combine real hotel operational expertise (5-star openings, field management) and high-level financial rigour (Deloitte, EY). Our recommendations are immediately applicable — not an 80-page report.

Our Difference
Field + finance — both expertises in a single engagement
Our Commitment
Zero abstract recommendations — everything is measurable
How long does a support engagement last?

An audit: a few days. For a monthly retainer, a minimum of 3 months is recommended. Project assignments have a contractually defined duration — 1 to 6 months depending on complexity. Always formalised upfront, no surprises.

Audit
2 to 5 days in total
Monthly Retainer
Minimum 3 months recommended
Why don't you display fixed prices?

Because two properties of the same category can have very different priorities. Our proposal is calibrated to your actual situation, not a standard rate card. A 25-room hotel in repositioning has different needs from a 60-unit apart-hotel preparing for sale. What never changes: full transparency on budget before any engagement starts.

What stays constant
Clear, detailed proposal delivered within 48h — before any kick-off
Our commitment
We do not take on a mission if we don't believe it will be profitable for you
What return on investment can we expect?

The audit's ROI is typically covered within the second month of implementation — through direct cost savings or revenue uplift. On monthly retainer engagements, identified gains cover the investment within the first few weeks. We never take on a mission unless we believe it will be profitable for you.

Diagnostic Audit
ROI covered from month 2 of implementation
Monthly Retainer
Gains covering the investment within the first weeks
Do we need to commit long-term?

No. The diagnostic audit is a standalone engagement, with no obligation to continue. Some clients stop there — the report is enough for them to act independently. Others choose ongoing support once they've seen the quality of the analysis. You decide at every stage.

Audit only
Standalone — report delivered, you act at your own pace
Retainer
3-month minimum, renewable — decision made after the audit
What type of property do you work with?

Independent hotels of 20 to 100 rooms, serviced residences, apart-hotels. Categories 2★ to 5★. We do not work with major groups — our value is highest where there is no existing structured finance function. Our positioning is deliberate: supporting independents who don't have access to the resources available to chains.

Target size
20 to 100 rooms — hotels, residences, apart-hotels
Category
2★ to 5★ — independents only

A question not listed here? A 30-minute call is enough — no commitment.

Get in touch